Learnings from a Meerkat interview

Last week I did an AMA at the Slack-based UX community Designerhangout as the UX research at Lookback.io with Meerkat. Meerkat, similarly to Periscope allows you to live streaming app that allows you to take questions and re-posts your interview to Youtube later which, very neat and practical. Here is a short description of the experience and the findings.

The founder of Designerhangout Jacob Rogelberg and I scheduled the AMA (Ask me anything) a week in advance so I had time to do a test recording with Meerkat before going live on @designerhangout  with their entire community and not bugging them with tech details etc. I would do this again just out of curtesy, you don’t want people waiting while you get yourself together.

I also emptied my phone for excess materials. For example i synced all my photos externally and then deleted them so I had more than 200 MB to play with, that makes it a nice experience. Mainly I do this at any point in time when you are using video on your camera over 10 minutes of recorded material. My interview was 33 minutes. That takes some overhead, clean out some space on your device.

I signed in to Meerkat with our Lookback Twitter account as I have hade major difficulties with twitter password support after adding SMS verification, that has gone awry and won’t let me back in. Twitter customer service has a lot left to wish for but thats another story.

By tagging the video #katch Meerkat allows it to catch the video on Youtube later, so its documented. I named it appropriately so if people RT it it makes sense if its of for them on not “AMA with @lookbacks UX research @heidiharman”. This way when the tweets from your Twitter and Meerkat happens, it’s clear what the clip is about.

Once you are on Meerkat, people will show up in little round circles on your Meerkat screen, thats filming you if you flip to selfie mode (frontal camera). You will also get questions thru the Meerkat app. I got most of my questions thru our UX forum (designers hangout). My thoughts this, it being a new experience for both the founder and me, was that we could have prepped up with some questions in advance. And the forum could have directed the question to be done via Meerkat, this way I as the interviewee would not have to go between 2 screens.

Things I did in the beginning were:
1. Introduce myself, name, role, company and why I’m here – for the AMA.
2. I spoke briefly about what Lookback does.
3. I started answering questions.

It seemed as if more questions started popping towards the end of the 33 minute conversation in 2 different chat-rooms, Twitter and Meerkat. If advise to keep it one Channel.

I might even set up a tripod, so I don’t have to do handhold the recording at the same time I’m looking for questions on my desktop screen, ultimately i would only be working on the Meerkat screen.

All in all, it was a neat experience with people asking great questions and it was a lot of fun teasing out new stuff. Id definitely do it again and recommend it as a great tool for this type of interviews and makes it simpler to gather the material and publish it. Best of luck with your recording, AMA, Q&A or whatever creative use you find for it. Hope this helps your future Meerkat or Periscope interview in the future.

The actual stream:

Future Perfect – on involment in growth regions

Open Dialogues future perfect
I spent a delightful second weekend of August speaking at Future Perfect, a festival for cross-disciplinary dialogue on sustainable future(s) located at the island of Grinda in the Stockholm archipelago. At the roundtable discussion I was invited to in the pre-dialogue, I was in with Therese Engstöm  (Sime Non-Profit) Shawn Westcott (Impact Invest), Bill Peduto (Mayor of Pittsburgh), and John Manoochehri (Future Perfect’s founder) on how to build a sustainable growth region and thinking on what can be done for Pittsburgh to attract and maintain talent.

My suggestions were as follows in an extended version:

• Coding is the new literacy (enabling).
Adapt code as a language in school from class 1. Everyone should have the chance to learn  the very basic functions of a practical (coding) language, a knowledge need for whatever you pursue later in life. Everything will have elements being built and created by code, just look and think of the internet of things, and of the things you use daily; they all contain tech. Everyone should be given the privilege to have the choice to pursue coding as a language.

Even though there are brilliant initiatives such as Kiddshackday.com it’s still a private initiative that (only) benefits the children with enthusiastic parents. On the national level of every country the government should step in and make sure that every kid has the possibility to learn,  as we don’t know where the next Einstein will come from – a privileged area or not. Conclusion: coding is the new literacy for the decades to come.

The US GeekGirlMeetup is looking froward to do a joint venture GeekGirlMeetup event in Pittsburgh later this year or in the following spring.

• Involving everyone – (diversity involvement on grassroots levels)
To maintain a nation’s innovation strength that leads to growth, we need to have a diverse uptake of ideas. Having women’s ideas being a contributor to the industry is of crucial importance. Increasing the numbers of women working within tech, development and entrepreneurial roles (the STEM area) is first and foremost accomplished by elevating role-models that already exist. There is of course no easy fix, or a single answer on how to go about it, but rather a collaborative effort over boundaries of education leadership, governmental efforts, and non-profit and private actors.

I was once told that a culture takes 30 years to change. It seems clear to me that if we are dependent on this change to happen, and we really want results, we need to commit and take the challenge into a long term perspective.

Why coding is so important that it should be seen as a school subject like a language, is for inclusion of everyone, like stated in the paragraph above, involving kids from all areas of a city, and including women – especially women. 

• The UI of Growth – citizen (user) involvement
As a UI/UX-designer my job is to think about people’s behavior and  about how to make people feel smart. When people ask me what that means I try to describe to people that when they are using their  ____ (insert internet service of choice) and they get angry or confused because they don’t understand what to do, then I have failed in my profession. When a service works seamlessly and makes you feel like it’s a piece of cake, then I’ve done a good job as an interaction designer or user experience designer.

If we are to apply the same thinking to our surroundings: in a society the users are called citizens, and social-innovation is the impact that we’re looking for instead of a fancy new site or app. If the user or citizen is to be empowered, the result is benefits that all citizens can use.

When technology provides an arena (previously less accessible due to cost or availability) to act and create possibilities where feedback loops between government and citizens exist this opens up for an amazing dialogue.

That’s how politicians/governments have the possibility to think too: “How can we make this easier for people to live amazing lives, build growth businesses, and create sustainable and growth regions, and live happy and healthy lives”.

Due to having lived in many countries where systems function differently and with different perks and quirks, I have learned to see that there are no perfect systems. However, there exist smooth ways to including citizens in social innovation, for example Sweden has Vinnova (Sweden’s innovation Agency) similar to the UK’s NESTA who are both governmental organs supporting the nations to include and make it possible for entrepreneurs and organizations to innovate. Spending time in the US, this works a bit differently as the private sector often pushes money into the innovation sector. But we need to remember that the base of Silicon Valley was not built on only private investors’ investment. Silicon Valley was supported by the government in the early 1950s as the US was racing Russia to the moon with great enthusiasm for the future. I’m not quite sure where that went; do we need an enemy to keep up our enthusiasm?  (If you haven’t read Peter Thiel’s excellent book “From Zero to One” that is out in September, pre-order a copy here. Thank you Dinelle for the gift!).

“What we know Silicon Valley to be today, a land of startups didn’t just magically appear out of no where, the region has had so much money pushed in to it, beyond belief.”
– Paula Graham, Flossie. (This quote was picked up at a talk we both did at G.Hack Thursdays Club at Goldsmith University, London)

Setting up an innovation and co-creation process starts with including a wide variety of people representing society and anyone who wants to participate in the value chain. When many have a possibility to participate, we create a society where citizens take responsibility as they know that they can impact their everyday life and surroundings. 

PhD Eric von Hippel describes this well in his book “Democratizing Innovation” even if from a more commercial perspective. It all starts by understanding the user and that starts with  a communication unafraid of being wrong and with out accusation towards any of the parties. It starts with an open dialogue, where both parties are trying to understand the expert user and their aim for making thing better and discovering how to do this together.

What I take with me from the event where Future Perfect set the frame for creating an arena (both in smaller pro-dialogues and open dialogues) for dialogue on future sustainability very well during is that it doesn’t start from one actor in only the environment or the government. It takes strong  leaders unafraid to collaborate who are unafraid of potentially being wrong, looking beyond failures and quick wins for new answers and possibilities who are yet unknown to us. It should be possible, after all, we have sent people to the moon.

(Please note, I’m trilingual if not more, however, Im not a native english speaker. Excuse any blurs.)

Related:

•  Peter Thiel’s excellent book “From Zero to One” that is out in September, pre-order a copy here)
• Eric von Hippel’s book “Democratising Innovation”. A free PDF of it from MIT.

GeekGirlMeetup Stockholm #makeIT

As a founder that has worked with the internationalization of GeekGirlMeetup, one thing that strikes me is strong belief that we need a diverse uptake of ideas (womens ideas) to create the next Skype and Spotify. One way to get more women into the STEM/ ICT area is to elevate the fantastic women that are already out there. If you have ideas of how to help us with our mission please don’t hesitate to contact us to grow the network or to bring new ideas to the organisation and out to the society. And what better way, but to celebrate the wonders of technology by playing with it!

GeekGirlMeetup is themed “Make IT” this year at the Science museum in Stockholm Sweden on May 24-25th.

Sign up now for tickets and speaking and lets co-create an amazing weekend.

This year we will as the theme suggest be geeking-out in maker-culture. Expect 3-printing, hardware, trans-humanism, knitting workshops and manga-creation.
With speakers, maker and creators like Stockholm maker-space, Carin Ism, Robot-Robyn, Johanna Koljonen, Nina von Rüdinger we expect total geekdom-ness at the three threads of ‪#‎creativetechnology ‬‪#‎socialbusiness‬ and ‪#‎justepic‬. After-party at Spotify!

Like what you see? Our previous themes have been:

2008 The architecture of winning
2009 GAME ON
2010 Code is Queen
2011 We love API’s
2012 Beautiful Data
2013 Enter.Space
2014 Make it

GeekGirlMeetup is a un-conference for women in web, code and startups aiming to elevate female role-models, create new networks and active knowledge exchange.

Some articles:
• The Guardian – Four groups bringing women in tech together
 VentureVillage – Diverse groups make better products

High-five Spotify #StudentTechFest

Earlier this year I spoke about the ABC of API’s at Spotify’s event #StudentTechFest in Stockholm, Sweden. It was a brilliantly arranged event by Sofia von Celsing from Spotify who also curated the experience.
After more than five years of making GeekGirlMeetup events around the world, it was a pleasure to participate in something so aspiring and inspiring for students. Over 100 students were chosen from the several hundred applicants from the Swedish (tech and media) schools as Spotify is aiming to work with best developers and talent in the world as a growth and recruiting strategy strategy.

I high fived my wonderful moderator Navid Modiri on stage, right here and the presentations will be here shortly (Slideshare.)

What if, what GeekGirlMeetup IF.

Tekniska museet

Five years ago Andie Nordgren and I both asked “What if” the IT industry sector surrounding us could be altered into being more diverse? By the rate of how we were meeting other women in the industry it would take for ever to have a representative group of ladies to go drink wine and talk web, code and startups with, not to mention role models for ourselves and our future kids.

We needed more female role models, stronger networks and active knowledge exchange to support our own growth all in a participatory driven manner.
Five years down the line we operate internationally in Sweden (Stockholm, Malmö, Göteborg, Umeå, Norrköping), Denmark, Mexico, London, Berlin, Oxford, Hong Kong, Tunisia and we have just ties know its with a sister organisation in Zambia. 4 continents down the line, we have a company in the UK, and an organisation in Sweden, GeekGirlMeetup IF (Ideel Förening similar Nonprofit org) is an organisation form were trying out with an appointed board.

Many of us have become co-founders, speakers, role models, connectors and supporters of each others work making startup life easier and more fun.

As I focus on my startup that goes under project name while in the BonnierAccelerator D2D I am confident that the ladies across the board have all that it takes to keep these this movement and organisation a new thinking and making organisation, promoting tech for young ladies and further the aims we have set up.

On the 19th of November GeekGirlMeetup is having it’s first open board member meeting. Become a member here and participate in making it a bright future for all geek ladies in Sweden, they need one international person keeping all international strings together and one social media manager.

You can also just show up without being a member to listen to their lineup of speakers if you choose not to participate in making future happen, then read more here or sign up here.

Thank you for the past 5 years of joyful co-creation of GeekGirlMeetup:  Andie Nordgren, Maria Söderberg, Miriam Ohlsson Jeffry, Annika Lidne, Therese Göterheim, Anna Oscarsson, Maria Söderberg, Angelica Ohlsson, Matilda Sjunnesson, Louise Wikholm, Mia Strömberg, Olga Stern, Oyuki Matsumoto, Pernilla Lindh, Pernilla Näslund, Henriette Weber, Paulina Modlitba Söderberg, Judit Wolst, Therese Mannheimer, Louise Hamilton, Malin Ströman, Linda “@copylinda” Sandberg, Sanna Wickman, Pernilla Rydmark, Natsha Ehlén, Ebba Kierkegaard, Hanna Metsis, Josefin Hedlund, Emily Green, Magdalena Kron, Robyn Exton, Josephine Goube, Linda Essen-Möller, Kate Sigrist, Javeira Rizvi Kabani, Johanna Nordström, Maria Gustavsson, Ellen Sundh, Jennifer Barba, Jess Eriksson, Michelle Sun, Maryem Nasri, Ella Ethel Mbewe, Karla Gradilla, Irina Delegado, Karina, Thöndevold, Maria Gustafsson, Evelina Johansson, Tilde Mattson, Helena Lindh and you (email me if I have missed to ad you to this list, im not perfect).

Thanks you to all sponsors and connectors that have been exceptionally brilliant to us: Johan Ronnestam, Roman Pixell, Erik Arnberg, Swedish Institute, .SE, Dan Rasumssen, Eze Vidra, Kam Star, Kit Ruparel, Henrik Berggren and many more.

Image, taken by Heidi Harman at Tekniska Museet (The Science museum of Stockholm, Sweden) that has kindly supported our meetups.